Date:
January 19, 2010
To: RCPL Board of Trustees
From: Library Services
Re: 2009 Statistics Summary Report
Date:
January 19, 2010
To: Library Services
From: Stephanie Bents, Sean Minkel, Morgan Sohl
Re: 2009 Statistics Summary Report
Summary: For
the first time, library circulations reached and exceeded the 1 million
mark. Increases were seen in the areas
of social networking content added, page views, and friends or fans following
our pages. New borrowers, computer usage, circulation, patron contacts,
programming attendance, and materials added all increased this year. RCPL-North
experienced increases in entry count and computer usage.
Social
Networking
- Due to a change in statistics
definitions in 2009, there is no comparison between 2008 and 2009
- However as shown in the graph
below, there is a strong correlation between content added and viewing
trends, which have consistently
increased through much of 2009
Borrowers
·
New borrowers are up 17% in 2009.
o
This
increase is attributed to the counting of social networking friends as new
patrons.
o
Non
Pennington County Adult and Youth borrowers also had increases of 52% and 200%
respectively.
Electronic
Access
- 2009 shows an increase of 20% to overall
computer usage
- These numbers
are due to increased use of computers at RCPL-N and to the ability to
track wireless laptop usage at the downtown library. RCPL-N computer hours increased by 505%
compared to 2008.
- Visits to
RCPL’s homepage are up 8% overall; this may be due in part to page
reconfiguration and a change to more user-friendly language.
RCPL-North
- Compared
to 2008, there were increases in
entry, computers, circulation, patron contacts, and programming at RCPL-N.
- The
largest increases were seen in computer usage (+505%) and entry count
(+98%).
- Theses
increases are due to increased programming, community outreach, the
collection rotation plan to maintain popular materials, and community
familiarity.
Circulation
·
For the first time,
circulation exceeded the 1 million mark, with 1,018,386 circulations total
circulations:
o
A focus on providing improved and additional social
networking content that translated directly into more views
o
A revised procedures that more consistently tracks usage
throughout the day
o
Increased usage of electronic resources such as online
databases, facilitated by user-friendly access to those resources
o
Continuing demand for non-print materials
o
Social networking views, which account for 10% of this
increase
Patron Contacts
- Patron contacts
were up 13% for 2009 compared to 2008 due to the changes to patron contact
definitions made.
Outreach Services
·
Attendence of Programs, Tours, and Classes increased by 74%
while the number of programs, tours, and classes increased 20%.
o
In 2009, programming attendence increased due to more
programs and targeted niche programming such as Community Voices.
·
The
number of Volunteers increased by 62%.
Collection Development
·
Print
materials added increased 30% from
2008 while Non-print materials added
increased13%.
o
Staff
are ordering more non-print for both branches as part of the plan to increase
circulation by rotating materials and ordering current, popular items for the
collection.
·
Materials
withdrawn remained consistent with 2008 with a difference of -238 items
withdrawn.
EQUAL
OPPORTUNITY EMPLOYER