

To:
RCPL Board of Trustees
From:
Jason Walker, Supervisor
RE:
PIR End of Year Report
Date:
12/30/09
To:
Jason Walker, Supervisor
From:
Stephanie Bents, Sean Minkel, Morgan Sohl, Librarian I’s
RE:
PIR End of Year Report
Date:
12/30/09
Summary: The total number of Patron Incident Reports
for 2009 increased 47% from the previous year.
While this initially seems like a significant increase in incidents, 38%
of this increase stems from a proactive response to welfare concerns.

Background: As seen in the
graph below, the pattern for Patron Incident Reports in 2009 is similar to the
pattern in 2008.
