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610 Quincy St. Ÿ Rapid City, SD  57701

605-394-4171 Ÿ www.rapidcitylibrary.org

 

 

DIRECTOR’S REPORT:  MAY 2009

BOARD OF TRUSTEES



Community, Governmental and Interlibrary Relations: 

  • Quincy Area Behavior Group met on April 22; these liaisons from the YMCA, schools, police department, Methodist Church, and library staff meet regularly to discuss consistent and proactive responses to behavior issues, particularly with the after-school students
  • G. Chapman attended the Noon Optimists Club meeting at the Boy’s Club as their program speaker presenting on library services.
  • A beginning core group of key stakeholders met at the library for the Digital Archives strategic goal. It was a brainstorming meeting about development for digitization of community history.
  • The quarterly Department Director’s Personnel Subcommittee meeting was held at the City Airport. The online linking and indexing of personnel policies and procedures will be reviewed between IT and the Library.
  • Monthly Information Technology briefings are scheduled monthly between the Library and City Hall IT to coordinate transition of staffing and tasks. Communication and project management is proactive and achieving targeted outcomes.
  • Department Directors participated in teamwork with the 2.0 Strengths assessment

 

Staff Training and Development:

  • The Library Services (support services, Librarian Is, and management) Annual Planning session took place on April 23rd; topics reviewed include assessment of individual strengths and how to best apply them, and interdepartmental communications
  • 1st quarter selectors’ meeting reviewed selection resources for all formats and procedures for ongoing selection and weeding
  • Goals were set from the Circulation/Technical Services Annual Planning to improve internal communications between and within the department and other areas of the library, to bring changing customer service needs to discussion, and to implement department-facilitated morning meetings.
  • Goals were set from the Public Services Annual Planning Session to improve online reference services, mobile service point, marketing of databases and special events to patrons, internal Public Services communications, use of the department blog, and training on the databases.

 

Featured Services and Enhancements:

 

  • A 30-minute computer was added to General Beadle for quick e-mail checking; this mirrors the service available at the downtown library and has already been utilized and appreciated by patrons
  • New Voice Over Internet (VOIP) telephone system installed successfully; this planned upgrade replaced an antiquated telephone system
  • The new replacement furniture for youth services arrived and was installed
  • A new sign was added to the donor wall identifying the levels of support

 

 

 

 

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