To: RCPL Board of Trustees

From: G. Chapman, Library Director

RE: 2^nd Quarter 2009 Statistics

Date: August 7, 2009

To: Terri Davis, Assistant Director

From: Stephanie Bents, Sean Minkel, Morgan Sohl, Librarians I’s

RE: 2^nd Quarter 2009 Statistics

Date: July 29, 2009

Summary: The second quarter of 2009, compared to the same quarter a year ago, shows increases in the social networking areas of content added, friends added, and views. Patron contacts have also increased by 21%. Programming increased in both numbers of programs and attendance.

Social Networking: Online content increased by 240%, which resulted from a surge of friends added (+315%) and page views (+186%). Page views for our social networking sites reached an all time high of 7,561 in June.

RCPL-North: Computer use and entry counts have shown significant increases, and the circulation is halfway to the goal set for November 2009.

o We anticipate meeting the circulation goal by the November timeframe

§ Rotation of new materials to the North collection will increase circulations and aid in achieving this goal

o Entry count goal has been achieved.

o Computer usage is within 10% of its goal

Collection Development

· Print materials added increased 71% at the downtown library, but decreased 49% at RCPL-North.

o The decrease at RCPL-N is explained by the initial collection development that was needed when the library opened in 2008, which was not repeated in 2009

· Non-print materials decreased 3% overall from last year’s second quarter. Largest decrease of 78% was at RCPL-N.

• This is due to the development of the collection in the 2^nd quarter of 2008, while in 2009 the collection is being maintained
• Staff are ordering more non-print for RCPL-N as part of the plan to increase circulation by rotating materials and ordering current, popular items for the collection.

· Print withdrawals increased 43% downtown and 1625% at RCPL-N in the 2^nd quarter.

• Because of the newly developing collection at RCPL-N last year, no withdrawals were made from that collection in the first two quarters of 2008
• However, due to the withdrawal of all analog tapes in the 2^nd quarter of 2008, non-print material withdrawals are down 74% downtown and causing a decrease of 15% in withdrawals overall.
• The current withdrawal figures are in line with the collection development criteria.

Use of Self-Check Machines: The average self-check usage for the 2^nd quarter was 69%

• Self-check use has increased by about 6% when compared to the same time last year
• There was a 5-7% drop in self-check usage in May compared to April and June of 2009
• During this time, one self-check machine was out of service for an week while another was down for four days; this has since been corrected

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