Date: 3-6-06

To: Greta Chapman

From: Supervisors

Re: Monthly Statistics Summary

• Computer use continues to be up compared to last year due to an increase in the number of computers in September 2005 both in Reference and Youth Services
• Our homepage use continues to rise as patrons utilize our online resources.
• Renewals continue to be up due to the increased renewal allowance. Holds are also up, possibly due to the increased renewals. We do track materials in demand and order extra copies as needed to ensure that patrons are not waiting longer to receive materials.

• In house browses are up, partially due to an update in Aleph’s circulation module which makes browsing materials easier.
• Patron contacts are down; last year staff were answering more questions for patrons who were unfamiliar with the new system.
• Programming is down, partially because we have been concentrating on creating fewer programs with a more careful focus toward community interests. The percentage changes look large, but this is because the numbers we are dealing with are small – two tours last year to one tour this year is a 50% drop.
• Youth tours are up as part of the Youth Services department’s drive to increase outreach this year.
• We had fewer computer classes this year, but greater attendance due to the success of the Blitz classes. Blitz classes are a comprehensive series of five classes introducing the patron to the computer and the internet. The patron learns the fundamental components of the computer, mouse skills, how to manipulate text and manage files.

• Materials added is up from last year in part due to staff’s increased familiarity with the Aleph acquisitions system. This has allowed both ordering and receiving of materials to be more efficient.

EQUAL OPPORTUNITY EMPLOYER